Business Ethics for the Office

Course Overview

What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.

This course will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment.

Learning Objectives

After you complete this course, you will be able to:

  • Understand the difference between ethics and morals
  • Understand the value of ethics
  • Identify some of your values and moral principles
  • Be familiar with some philosophical approaches to ethical decisions
  • Identify some ways to improve ethics in your office
  • Know what is required to start developing an office code of ethics
  • Know some ways to avoid ethical dilemmas
  • Have some tools to help you make better decisions
  • Be familiar with some common ethical dilemmas

Module 1: Course Overview

Module 2: What are Ethics?

Defining Ethics and Morals

Values Identification

Bringing It All Together

Module 3: Taking Your Moral Temperature, Part One

Module 4: Why Bother with Ethics?

Module 5: Kohlberg’s Six Stages

The Six Stages and Three Levels

Module 6: Some Objective Ways of Looking at the World

An Introduction to Philosophy

Applying Philosophical Approaches

Module 7: What Does Ethical Mean?

Merck Pharmaceuticals

Decision Analysis

Module 8: Avoiding Ethical Dilemmas

Some Easy Strategies

Case Studies

Module 9: Pitfalls and Excuses

Module 10: Developing an Office Code of Ethics

Are You Ready?

Sample Codes of Ethics

Your Code of Ethics

Module 11: 22 Keys to an Ethical Office

The 22 Keys

Pre-Assignment Review

Module 12: Basic Decision Making Tools

The Three-Phase Model

Phase One

Phase Two

Phase Three

The Problem Solving Toolkit

Module 13: Ethical Decision Making Tools

Three Types of Tools

Case Study

Module 14: Dilemmas with Company Policy

Module 15: Dilemmas with Co-Workers

Potential Dilemmas

Case Studies

Module 16: Dilemmas with Clients

Potential Dilemmas

Making Connections

Module 17: Dilemmas and Supervisors

Dilemmas with Your Supervisor

Dilemmas as a Supervisor

Module 18: What to Do When You Make a Mistake

Module 19: Taking Your Moral Temperature, Part Two

Module 20: Personal Action Plan

Price: $150

This Course includes:

   Text-based content

   3 Weeks