Sales and Marketing

The most successful companies have dedicated employees, produce highly desired produc...

What does it mean to be a certified Direct Contact Service Professional? It means tha...

The Certified Customer Service Excellence program focuses on the essential skills and...

Your brand is the vehicle that propels your product or service into your customer&rsq...

While many companies promise to deliver an incredible customer experience, some are b...

Whether we choose to embrace them or cannot stand being interrupted by their calls, c...

This course will introduce the different facets of CRM and identify who the customers...

If you are like most sales professionals, you are always looking for ways to overcome...

Prospecting is one of the keys to your sales success. Keeping your pipeline full ensu...

It’s no secret that the sales industry continues to change and evolve rapidly. ...

Virtually everybody in sales today sells over the phone at least part of the time. Pe...

This course is an ideal start for business owners and people new to marketing to lear...

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