Coaching and Mentoring

Course Overview

Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.

Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization. This course will develop you into a professional coach and mentor.

Learning Objectives

At the end of this course, you will be able to:

  • Understand how coaching can be used to develop your team.
  • Develop the coaching and mentoring skills that help improve individual performance.
  • Demonstrate the behaviors and practices of an effective coach.
  • Recognize employees’ strengths and give them the feedback they need to succeed.
  • Identify employee problems and ways you can help to correct them.

Module 1: Course Overview

Module 2: Defining Coaching and Mentoring

Coaching and Mentoring

Matching Mentors

Defining Coaching

Coaching Skills

Module 3: Coaching Assessment Review

Coaching Assessment and Scoring

Making Connections

Module 4: Interpersonal Communication Skills

What are Communication Skills?

Getting Better with Communication

Probing Techniques

Active Listening Skills

Module 5: Critical Coaching Skills

Module 6: Setting Goals with SPIRIT

Setting Achievable Goals

Getting on Track

Module 7: Learning Styles and Principles

Module 8: The Benefits/Consequences Matrix

Module 9: Skills Involved in Coaching

Module 10: The Coaching Model

Module 11: Giving Effective Feedback

Module 12: Coaching Problems and Solutions

Module 13: Personal Action Plan

Price: $220

This Course includes:

   Text-based content

   3 Weeks