Foundations of Managing Operations

Course Overview

Learn to describe how the management of processes and operations is affected by product volume, service requirements, variety, demand variation and visibility. Discover the principles of effective product and service design. Gain knowledge of valuable project management models that you can apply to projects and daily operations.

Course Format

Courses are delivered entirely online. Content includes readings, videos, and brain-boosting activities to help you retain your new knowledge. Learn on desktop, tablet or mobile — the interactive study tools are highly effective either way. You do not need to complete the full module in one sitting. Make progress in this course at your own pace.

Module 1: Operations Management

Module 2: Introduction to Process and Operations

Module 3: Project Management

Module 4: Product Design and Development

Module 5: Process Design Strategies

Module 6: Total Quality Management

Module 7: Statistical Quality Control

Module 8: Process Improvement and Optimization

Module 9: Organizational Management and Performance

Price: 0

This Course includes:

   Text-based content

   6 Weeks