Hiring for Success

Course Overview

Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This course will give you the skills and tools to hire successful candidates.

Learning Objectives

After you complete this course, you will be able to:

  • Recognize the costs incurred by an organization when a wrong hiring decision is made.
  • Develop a fair and consistent interviewing process for selecting employees.
  • Prepare better job advertisements and use a variety of markets.
  • Be able to develop a job analysis and position profile.
  • Use traditional, behavioral, achievement oriented, holistic, and situational (critical incident) interview questions.
  • Enhance communication skills that are essential for a skilled recruiter.
  • Effectively interview difficult applicants.
  • Check references more effectively.
  • Understand the basic employment and human rights laws that can affect the hiring process.

Module 1: Course Overview Free Preview

Module 2: History of the Interviewing Process Free Preview

Module 3: The Recruitment and Selection Process Free Preview

Module 4: Factors in the Hiring Process

Module 5: Cost Analysis

Module 6: Job Analysis and Position Profiles

Module 7: Determining the Skills You Need

Module 8: Finding Candidates

Module 9: Advertising Guidelines

Five Key Points

Ten Tests for Advertising

Module 10: Screening Resumes

The Screening Process

Developing a Guide

Module 11: Performance Assessments

Module 12: Problems Recruiters Face

Module 13: Interviewing Barriers

Module 14: Non-Verbal Communication

Module 15: Types of Questions

Open and Closed Questions

Probing Techniques

Module 16: Case Study

Module 17: Traditional vs. Behavioral Interviews

Behavioral Interviewing

Sample Questions

Module 18: Other Types of Questions

Achievement-Oriented and Holistic Questions

Making Connections

Module 19: The Critical Incident Technique

Module 20: Listening for Answers

Listen Well

Committing to Change

Module 21: Difficult Applicants

Module 22: Interview Preparation and Format

Module 23: Other Interview Techniques

Module 24: Scoring Responses

Module 25: Checking References

Module 26: Human Rights

Module 27: Skill Application

Module 28: Pre-Assignment Review

Module 29: Personal Action Plan

Price: $265

This Course includes:

   Text-based content

   4 Weeks